From first enquiry to a system your own people are running — and what you can hold us to at each stage.
You tell us the location, the community size, the water source you have and the power available. We ask the blunt questions early, because a system specified wrongly cannot be fixed three hundred kilometres up a winter road.
You get: a straight answer within 24 hours — including, when it applies, that we are not the right fit.
Cold-rated component selection and structural modelling against your site's real conditions, not a datasheet average. In parallel we assemble the funding package, because for most communities the engineering is not the obstacle — the capital is.
You get: a written specification and a funding route, before anyone has committed capital.
The unit is built and then deliberately abused before it is allowed anywhere near your site. A full cold-soak at design-minimum temperature is a condition of shipping, not an optional extra.
Why it matters: equipment that fails in a remote community is worse than no equipment — it strands material where disposal is hardest.
The enclosure is designed in modular slices sized for the aircraft that can actually reach you — in the Northern case, a Twin Otter. No road is assumed, because for most of the communities we serve there is not one.
Local personnel are trained and certified on the system before we hand it over, and the system has to prove itself under a formal acceptance test at design-minimum ambient before that handover happens.
You get: a system your own people can run — which is the only version of this that still works in year three.
Satellite-linked telemetry reports water quality, system health and energy production continuously, so faults surface as readings before they become outages. Diagnostics run from Winnipeg; a site visit happens when it is genuinely needed rather than on a calendar.
You get: evidence the system is working, without anyone having to fly out to check.
Timelines above reflect our engineering and deployment methodology. Actual schedules depend on funding approval, transport windows and site conditions, and are confirmed in writing for your project before you commit.
Tell us the location, the community size and the source you have to work with. We respond to every enquiry within 24 hours.
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